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Join the CTMeContracts Team!
Are you passionate about technology and love to help others? If so, CTM Software has exciting career opportunities for you. You'll be in the center of a positive, fun, and team-oriented work environment with a company at the cutting edge of the Real Estate industry.
Customer Service Specialist
CTM Software is seeking an experienced, Full Time, Customer Service Specialist
Job Description:
The Customer Support Specialist is the primary point of contact for our clients. They will help answer questions and/or help with issues regarding the CTMeContracts web based software application through email and telephone.
KNOWLEDGE, SKILLS AND ABILITIES:
- Computer skills
- Knowledge of web based software
- 1 year telephone customer service experience
- Ability to learn and adapt to proprietary software
- Effective written and oral communication
- Energetic with a positive attitude a must
- Prioritization skills
- Strong Customer Service skills
- Willingness and ability to learn other job functions to help in a team environment
- Ability to directly interface with the customer to constructively resolve customer support issues
Specific Responsibilities
*Answer incoming calls from customers to resolve software questions
*Create / Update customer accounts as necessary
*Other duties deemed necessary by management to promote customer satisfaction and growth
CTM Software hours of operations: Monday-Friday 8:00 am - 8:00 pm Saturday-Sunday -8:30 am -5:30 pm.
Current Available Customer Service Specialist Hours: Saturday-Sunday - 9:00 am-5:30 pm and Monday-Wednesday - 11:30 am-8:00 pm.
CTM Software is a Colorado based, equal opportunity employer.
Interested Candidates Should Submit Resume to: [email protected] (Please do not call and do not submit a resume if you do not have background knowledge in the Real Estate industry)
Location: Wheat Ridge, CO 80033
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